Faqs about Hope Omurisu

find information on how we’re staying safe the Hope Omurisu way and check out the frequently asked questions about our food, restaurant, click + collect and delivery

Safety Measures

Is my local restaurant open?

Please check your local restaurant page for all up-to-date information on opening hours.

How are your teams kept safe when on shift?

We are working strictly under guidance from the latest government advice to keep our staff, restaurants, and customers safe:

  • Hand washing for a minimum of 20 seconds every 20 minutes
  • Heightened cleaning measures throughout the whole restaurant, every surface to be washed every 30 minutes
  • Face masks are mandatory for all staff at all times
  • Staff uniforms are to be worn inside the restaurant only
What is the Maximum party size?

Please get in touch with any questions. We are constantly adapting as regulations change in these difficult times to ensure our restaurant and delivery service is set up to the highest standard for everyone’s safety.

Do you take bookings?

Please get in touch with any questions. We are constantly adapting as regulations change in these difficult times to ensure our restaurant and delivery service is set up to the highest standard for everyone’s safety.

Can I pay with cash?

To minimize contact, we are accepting contactless payments only for the time being.

Can I get Hope Omurisu delivered and is it contactless?
  • Yes, we have our own delivery service which is accessible through our website https://www.hope-omurisu.com
  • We are working with all of our drivers and delivery partners to ensure everyone is compliant with up-to-date government guidance.
  • We have contact-free pick up also available at our restaurant.
  • All food bags are sealed for delivery and are a contactless drop-off.
Are you taking customer’s information for Track & Trace?

In all of our restaurants, every customer is required to leave details for trace and trace as required by NHS, temperature checks are also required before you dine to ensure safety measures are adhered to for all of our staff and the safety of other diners.

Food Faq's

Do you cater for allergies?

Yes we cater for allergies, please ask for more information and for any dietary requests.

Our Restaurants

Are your menus available online with prices?

Yes, please follow https://www.hope-omurisu.com/orders/ for further details on our locations and menus.

Do you sell gift cards?

When We Are Open?

Monday to Sunday
Dine-in: 12:00 pm – 08:00 pm
Delivery: 12:00 pm – 09:00 pm
Takeaway: 12:00 pm – 09:00 pm

Login

Lost your password?

Create an account?

Your Order
  • No products in the cart.